This site is provided by:
TARGOBANK AG
Kasernenstr. 10
40213 Düsseldorf
Tel.: 0211/8984-0
Fax: 0211/8984-1222
E-Mail: kontakt@targobank.de*
* For security reasons, we are not able to accept any banking orders or instructions such as account inquiries, bank transfer orders, securities orders, loss notifications for cards or address changes by e-mail. Thank you for your understanding.
Directors: Isabelle Chevelard (Chair); Christophe Jéhan (Deputy Chair); Berthold Rüsing; Maria Topaler; Marco Voosen
Supervisory Board Chair: René Dangel
UVAT ID No.: DE 811285485
VAT ID No. of the representative member of the VAT group: DE 811623326
Company Reg. No. HRB 83351, Düsseldorf Commercial Register
Competent supervisory authority:
European Central Bank, Sonnemannstraße 20, 60314 Frankfurt am Main
Federal Financial Supervisory Authority (BaFin), Graurheindorfer Straße 108, 53117 Bonn and Marie-Curie-Straße 24-28, 60439 Frankfurt am Main
If we are unable to settle a dispute or reach an agreement, please note that TARGOBANK participates in the dispute settlement procedure of the Ombudsman for Private Banks the consumer arbitration board ( https://bankenombudsmann.de). The ombudsman will allow you as a consumer the opportunity to request arbitration in settling a dispute with TARGOBANK. You may also contact the ombudsman for private banks if you are not a consumer and the dispute involves a payment service contract according to Section 675 (f) of the German Civil Code (BGB).
Send your arbitration request in text form such as by letter, fax, or e-mail to the following address:
Bundesverband deutscher Banken
Ombudsmann der privaten Banken
Geschäftsstelle
Postfach 04 03 07
10062 Berlin
Fax: 030 - 16 63-3169
E-Mail: schlichtung@bdb.de
Send your arbitration request together with the details of the matter and all the relevant documents necessary to review and understand the facts of the case. An online arbitration request form is available for you to complete online and print out along with details and explanations of the procedure on the website https://bankenombudsmann.de
The European Commission has established a European Online Dispute Resolution Platform (European ODR platform). Consumers may use the ODR platform for out-of-court settlement of disputes arising from online contracts with a company based in the EU.
We have gathered all of information from TARGOBANK AG with great care. This information is subject to regular updates. Even so, the information may change in the meantime. We therefore cannot accept any liability or guarantees for the timeliness, accuracy or completeness of the information provided.
The icon indicates links to external websites. We have no influence on content from external websites and therefore cannot accept any liability for them. The owners or webmasters of linked sites are solely responsible for the content the provide. We always check linked sites for potential illegal activity at the time of linking them; there is no illegal activity apparent at the time of linking. However, it would be unreasonable to expect us to monitor linked external content constantly without actual indications of illegal activity. We will immediately remove links to websites concerned on becoming aware of any legal violations on a linked website.
Tanja Plebuch is responsible for content according to Section 55 (2) of the Interstate Broadcasting Agreement (RStV).
Company-related information and notices included here do not cover online presentations from other service providers, whether freely accessible or subject to access restrictions, which have been linked on pages on this website.
The design and content of all web pages provided by TARGOBANK are subject to copyright protection. No part may be duplicated, edited, or otherwise altered in any form without written permission from TARGOBANK AG. Likewise, we reserve the right to reproduction in any form, especially in print or on electronic or other media.
© TARGOBANK AG, Düsseldorf.
This website uses the indefinite “they” as appropriate to refer to any person or persons of any gender, singular or plural.